Payment Posting

Explanation of Benefits (EOB) payment processing is conducted through two distinct methodologies delineated below:

Manual Allocation

The EOBs are transmitted to the allocation team through either the digitization of documents at the physician's office, dispatching them via pre-paid envelopes, or arranging direct retrieval from the provider's premises.

Upon retrieval, allocation proceeds only subsequent to the creation of payment batches. This batching mechanism ensures meticulous financial tracking, guaranteeing precise synchronization between the funds deposited into the physicians' bank accounts and our allocation process, down to the last cent.

Automated Allocation

EOB payments materialize in the form of Electronic Remittance Advice (ERA) files, seamlessly downloaded directly into the provider's Practice Management system. All allocation activities are executed within the system interface, affording the provider unrestricted access for audit purposes at any given moment.

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